‘We don’t even have Wi-Fi’. Descriptive study exploring current use and availability of communication technologies in residential aged care

Wendy Moyle*, Cindy Jones, Jenny Murfield, Toni Dwan, Tamara Ownsworth

*Corresponding author for this work

Research output: Contribution to journalArticleResearchpeer-review

2 Citations (Scopus)


Background: There has been significant growth in communication technologies. However, it is unknown to what extent RACFs accommodate such technologies. Aim: To explore the use and availability of communication technologies for use by residents within RACFs in Queensland, Australia. Methods. descriptive, structured telephone survey. Every 10th alphabetically listed facility fro. total sample o. = 462 were telephoned and staff were invited to complete the survey. Results: Forty-one out o. total of 93 RACFs completed the survey. The telephone was by far the primary form of communication used by residents to communicate with family and friends (. 40; 97.6%). Conversely, the use of web-connection communication software (Skype or similar) was uncommon. Conclusion: The use and availability of communication technologies is limited within RACFs, highlightin. significant lag in the uptake within the sector.

Original languageEnglish
Pages (from-to)35-43
Number of pages9
JournalContemporary Nurse
Issue number1
Publication statusPublished - 2 Jan 2018
Externally publishedYes


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