Vers une vision de l'entreprise comme un service d'information

Translated title of the contribution: Toward an information service view of an enterprise

Ramiro Montealegre*, Dirk Hovorka, Matt Germonprez

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionResearchpeer-review

1 Citation (Scopus)


An information service view engenders a conceptual shift from the provision of defined and preset services or applications, to an environment that enables users to select and integrate pre-built technology services in the ongoing creation and re-creation of unique information systems. This paper presents the findings of an empirical study into one organization's experience in implementing information services. Using grounded theory research, the study characterizes information services not as information technology artifacts, but as relationships between heterogeneous actors interacting with technology services for business purposes. The findings are used to propose an information services view of an enterprise. The view presents three clusters of concepts that are distinct yet interdependent: enabled (choreographed) by enterprise-wide directives and structures, driven (orchestrated) by information services management, and founded (instrumentalized) on information service IT architecture. The paper ends identifying implications not only for the completion of this study but also for research and practice.

Translated title of the contributionToward an information service view of an enterprise
Original languageFrench
Title of host publicationICIS 2008 Proceedings - Twenty Ninth International Conference on Information Systems
Publication statusPublished - 2008
EventInternational Conference on Information Systems - Paris, France
Duration: 14 Dec 200817 Dec 2008
Conference number: 29th


ConferenceInternational Conference on Information Systems
Abbreviated title ICIS 2008


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