In this paper we draw on the trust as a process literature to examine linkages between negative feedback and increased job effectiveness. We highlight how the trust belief and the trust decision are two critical mechanisms through which negative feedback is analysed and processed before it is implemented as a trust behaviour. We discuss how our conceptual model and related propositions, which include situational and psychological moderators, are positioned to better understand the relationship between trustees and trustors.
|Number of pages||9|
|Publication status||Published - 2 Dec 2021|
|Event||34th Annual Australian & New Zealand Academy of Management Conference: Bouncing back: Innovative management in turbulent times - Virtual Platform, Perth, Australia|
Duration: 1 Dec 2021 → 2 Dec 2021
Conference number: 34th
|Conference||34th Annual Australian & New Zealand Academy of Management Conference|
|Period||1/12/21 → 2/12/21|