Towards A New Framework for Post Occupancy Evaluation

This research argues that post occupancy evaluation (POE) can be a useful tool in validating the performance of commercial office buildings in terms of key design objectives of human comfort and productivity, from the perspective of building inhabitants. A new assessment framework is developed based on a double loop (learning) cycle for continuous process improvement founded on three principles of environmental engagement, accountability, and legitimacy (Alrazi, 2009). This framework enables the influence of both human comfort and productivity to be integrated in assessing the real environmental and organisational performance of commercial office buildings.