The roving scholar & the library: Extending usability testing to mobile devices & asking what students really want on them

    Research output: Contribution to conferencePosterResearch

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    Abstract

    At Bond University, the vision of the student body is perceived as increasingly populated by experienced digital users with expectations of seamless technology. Students anticipate their university experiences will mirror the information accessibility and immediacy of their personal lives – easily accessed, convenient and available anywhere on any device.

    In 2015, Library Services undertook usability testing on Primo and Summon discovery interfaces1. A recommendation from that research was for usability testing to be expanded to mobile devices. This paper presents findings of usability testing and interviews with students looking at the importance and effectiveness of library services delivered to students using mobile devices. In addition to replicating the usability testing on a discovery layer, it delves further into other types of library services that students perceive to be important and appropriate for mobile access.

    This study will be in two parts. Firstly, usability testing of basic search tasks using students' personal devices will be conducted. The second part will be a series of interviews with students. The interview questions will be prompted by an analysis of web traffic to the Library's website and its integrated web services such as Libguides and room bookings. Questions may also arise from the usability testing.

    A key goal of this research to ensure efforts to customise interfaces and to design services for mobile accessibility are focussed on areas of importance and value to students.

    1. Karen Joc, Peta J. Hopkins, Jessie Donaghey, and Wendy Abbott. "Two roads, one destination: a journey of discovery" VALA 2016: Libraries, Technology and the Future. Melbourne. Feb. 2016. http://epublications.bond.edu.au/library_pubs/42
    Original languageEnglish
    Publication statusPublished - 13 Feb 2018
    EventVALA2018 Biennial Conference and Exhibition - Melbourne Convention & Exhibition Centre, Melbourne, Australia
    Duration: 13 Feb 201815 Feb 2018
    Conference number: 19
    https://www.vala.org.au/conferences/vala2018

    Conference

    ConferenceVALA2018 Biennial Conference and Exhibition
    Abbreviated titleVALA2018
    CountryAustralia
    CityMelbourne
    Period13/02/1815/02/18
    Internet address

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    Cite this

    Hopkins, P. J., & Donaghey, J. (2018). The roving scholar & the library: Extending usability testing to mobile devices & asking what students really want on them. Poster session presented at VALA2018 Biennial Conference and Exhibition, Melbourne, Australia.
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    title = "The roving scholar & the library: Extending usability testing to mobile devices & asking what students really want on them",
    abstract = "At Bond University, the vision of the student body is perceived as increasingly populated by experienced digital users with expectations of seamless technology. Students anticipate their university experiences will mirror the information accessibility and immediacy of their personal lives – easily accessed, convenient and available anywhere on any device.In 2015, Library Services undertook usability testing on Primo and Summon discovery interfaces1. A recommendation from that research was for usability testing to be expanded to mobile devices. This paper presents findings of usability testing and interviews with students looking at the importance and effectiveness of library services delivered to students using mobile devices. In addition to replicating the usability testing on a discovery layer, it delves further into other types of library services that students perceive to be important and appropriate for mobile access.This study will be in two parts. Firstly, usability testing of basic search tasks using students' personal devices will be conducted. The second part will be a series of interviews with students. The interview questions will be prompted by an analysis of web traffic to the Library's website and its integrated web services such as Libguides and room bookings. Questions may also arise from the usability testing.A key goal of this research to ensure efforts to customise interfaces and to design services for mobile accessibility are focussed on areas of importance and value to students.1. Karen Joc, Peta J. Hopkins, Jessie Donaghey, and Wendy Abbott. {"}Two roads, one destination: a journey of discovery{"} VALA 2016: Libraries, Technology and the Future. Melbourne. Feb. 2016. http://epublications.bond.edu.au/library_pubs/42",
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    Hopkins, PJ & Donaghey, J 2018, 'The roving scholar & the library: Extending usability testing to mobile devices & asking what students really want on them' VALA2018 Biennial Conference and Exhibition, Melbourne, Australia, 13/02/18 - 15/02/18, .

    The roving scholar & the library : Extending usability testing to mobile devices & asking what students really want on them. / Hopkins, Peta J.; Donaghey, Jessie.

    2018. Poster session presented at VALA2018 Biennial Conference and Exhibition, Melbourne, Australia.

    Research output: Contribution to conferencePosterResearch

    TY - CONF

    T1 - The roving scholar & the library

    T2 - Extending usability testing to mobile devices & asking what students really want on them

    AU - Hopkins, Peta J.

    AU - Donaghey, Jessie

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    N2 - At Bond University, the vision of the student body is perceived as increasingly populated by experienced digital users with expectations of seamless technology. Students anticipate their university experiences will mirror the information accessibility and immediacy of their personal lives – easily accessed, convenient and available anywhere on any device.In 2015, Library Services undertook usability testing on Primo and Summon discovery interfaces1. A recommendation from that research was for usability testing to be expanded to mobile devices. This paper presents findings of usability testing and interviews with students looking at the importance and effectiveness of library services delivered to students using mobile devices. In addition to replicating the usability testing on a discovery layer, it delves further into other types of library services that students perceive to be important and appropriate for mobile access.This study will be in two parts. Firstly, usability testing of basic search tasks using students' personal devices will be conducted. The second part will be a series of interviews with students. The interview questions will be prompted by an analysis of web traffic to the Library's website and its integrated web services such as Libguides and room bookings. Questions may also arise from the usability testing.A key goal of this research to ensure efforts to customise interfaces and to design services for mobile accessibility are focussed on areas of importance and value to students.1. Karen Joc, Peta J. Hopkins, Jessie Donaghey, and Wendy Abbott. "Two roads, one destination: a journey of discovery" VALA 2016: Libraries, Technology and the Future. Melbourne. Feb. 2016. http://epublications.bond.edu.au/library_pubs/42

    AB - At Bond University, the vision of the student body is perceived as increasingly populated by experienced digital users with expectations of seamless technology. Students anticipate their university experiences will mirror the information accessibility and immediacy of their personal lives – easily accessed, convenient and available anywhere on any device.In 2015, Library Services undertook usability testing on Primo and Summon discovery interfaces1. A recommendation from that research was for usability testing to be expanded to mobile devices. This paper presents findings of usability testing and interviews with students looking at the importance and effectiveness of library services delivered to students using mobile devices. In addition to replicating the usability testing on a discovery layer, it delves further into other types of library services that students perceive to be important and appropriate for mobile access.This study will be in two parts. Firstly, usability testing of basic search tasks using students' personal devices will be conducted. The second part will be a series of interviews with students. The interview questions will be prompted by an analysis of web traffic to the Library's website and its integrated web services such as Libguides and room bookings. Questions may also arise from the usability testing.A key goal of this research to ensure efforts to customise interfaces and to design services for mobile accessibility are focussed on areas of importance and value to students.1. Karen Joc, Peta J. Hopkins, Jessie Donaghey, and Wendy Abbott. "Two roads, one destination: a journey of discovery" VALA 2016: Libraries, Technology and the Future. Melbourne. Feb. 2016. http://epublications.bond.edu.au/library_pubs/42

    M3 - Poster

    ER -

    Hopkins PJ, Donaghey J. The roving scholar & the library: Extending usability testing to mobile devices & asking what students really want on them. 2018. Poster session presented at VALA2018 Biennial Conference and Exhibition, Melbourne, Australia.