The mitigating effect of matching regulatory focus with arousal-inducing stimuli in service failure situations

Research output: Contribution to journalArticleResearchpeer-review

9 Citations (Scopus)
46 Downloads (Pure)

Fingerprint

Dive into the research topics of 'The mitigating effect of matching regulatory focus with arousal-inducing stimuli in service failure situations'. Together they form a unique fingerprint.

Business & Economics

Social Sciences

Medicine & Life Sciences