Resilience, optimism, hope, and self-efficacy in handling the Global Financial Crisis: Experiences of employees in a multinational industrial organisation operating in Europe, Asia and the United States

Richard E. Hicks, Eva-Maria Knies

Research output: Chapter in Book/Report/Conference proceedingConference contributionResearchpeer-review

Abstract

Little is known about how the workforce of organisations affected by the GFC managed to handle the stresses of the period and what were the qualities of employees that contributed to perceived effective performance. This paper reports on a stint in an industrial multi-national organisation with operations in Europe, Asia and the US; the study examined the relevance of employee psychological capital (human resource qualities) to perceived successful performance in the different regions. There is a strong relationship between actual and perceived performance. These findings indicated that resilience, hope, optimism, and self-beliefs/ self-efficacy were facets contributing to how well the employees saw themselves as contributing to the organisation's survival and success following the GFC of 2009. The findings appear to confirm the belief that the qualities of employees are important in the success of organisations during difficult periods.
Original languageEnglish
Title of host publicationProceedings of Restructuring the Full Employment Narrative
Subtitle of host publicationIncorporating the 14th Path to Full Employment Narrative and the 19th National Conference on Unemployment
EditorsG Wrightson
Place of PublicationCallaghan, Australia
PublisherCentre of Full Employment and Equity
Pages67-77
Number of pages11
ISBN (Print)9780987327642
Publication statusPublished - 2013
EventReconstructing the full employment narrative : Incorporating the 14th Path to Full Employment and 19th National Conference on Unemployment - University of Newcastle , Newcastle, Australia
Duration: 4 Dec 20135 Dec 2013

Conference

ConferenceReconstructing the full employment narrative
CountryAustralia
CityNewcastle
Period4/12/135/12/13

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Multinationals
Resilience
Optimism
Global financial crisis
Employees
Self-efficacy
Industrial organization
Asia
Human resources
Workforce
Multinational organizations
Psychological capital

Cite this

Hicks, R. E., & Knies, E-M. (2013). Resilience, optimism, hope, and self-efficacy in handling the Global Financial Crisis: Experiences of employees in a multinational industrial organisation operating in Europe, Asia and the United States. In G. Wrightson (Ed.), Proceedings of Restructuring the Full Employment Narrative: Incorporating the 14th Path to Full Employment Narrative and the 19th National Conference on Unemployment (pp. 67-77). Callaghan, Australia : Centre of Full Employment and Equity
Hicks, Richard E. ; Knies, Eva-Maria. / Resilience, optimism, hope, and self-efficacy in handling the Global Financial Crisis : Experiences of employees in a multinational industrial organisation operating in Europe, Asia and the United States. Proceedings of Restructuring the Full Employment Narrative: Incorporating the 14th Path to Full Employment Narrative and the 19th National Conference on Unemployment. editor / G Wrightson. Callaghan, Australia : Centre of Full Employment and Equity , 2013. pp. 67-77
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abstract = "Little is known about how the workforce of organisations affected by the GFC managed to handle the stresses of the period and what were the qualities of employees that contributed to perceived effective performance. This paper reports on a stint in an industrial multi-national organisation with operations in Europe, Asia and the US; the study examined the relevance of employee psychological capital (human resource qualities) to perceived successful performance in the different regions. There is a strong relationship between actual and perceived performance. These findings indicated that resilience, hope, optimism, and self-beliefs/ self-efficacy were facets contributing to how well the employees saw themselves as contributing to the organisation's survival and success following the GFC of 2009. The findings appear to confirm the belief that the qualities of employees are important in the success of organisations during difficult periods.",
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Hicks, RE & Knies, E-M 2013, Resilience, optimism, hope, and self-efficacy in handling the Global Financial Crisis: Experiences of employees in a multinational industrial organisation operating in Europe, Asia and the United States. in G Wrightson (ed.), Proceedings of Restructuring the Full Employment Narrative: Incorporating the 14th Path to Full Employment Narrative and the 19th National Conference on Unemployment. Centre of Full Employment and Equity , Callaghan, Australia , pp. 67-77, Reconstructing the full employment narrative , Newcastle, Australia, 4/12/13.

Resilience, optimism, hope, and self-efficacy in handling the Global Financial Crisis : Experiences of employees in a multinational industrial organisation operating in Europe, Asia and the United States. / Hicks, Richard E.; Knies, Eva-Maria.

Proceedings of Restructuring the Full Employment Narrative: Incorporating the 14th Path to Full Employment Narrative and the 19th National Conference on Unemployment. ed. / G Wrightson. Callaghan, Australia : Centre of Full Employment and Equity , 2013. p. 67-77.

Research output: Chapter in Book/Report/Conference proceedingConference contributionResearchpeer-review

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Hicks RE, Knies E-M. Resilience, optimism, hope, and self-efficacy in handling the Global Financial Crisis: Experiences of employees in a multinational industrial organisation operating in Europe, Asia and the United States. In Wrightson G, editor, Proceedings of Restructuring the Full Employment Narrative: Incorporating the 14th Path to Full Employment Narrative and the 19th National Conference on Unemployment. Callaghan, Australia : Centre of Full Employment and Equity 2013. p. 67-77