RapidILL and Rapido: innovation, metrics, process

Peta J. Hopkins

RapidILL and Rapido: innovation, metrics, process

Peta J. Hopkins^*

^*Corresponding author for this work

Research output: Contribution to conference › Presentation › Professional

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Abstract

In 2019, Bond University Library made the bold move to set "Expand Beyond the Library" as the default search scope for most of the year resulting in a significant increase in Resource Sharing requests. Find out how RapidILL and later Rapido has subsequently helped us aim for a return of increased requesting. Some analytics reports will be demonstrated to show how these changes have impacted on the nature of work for our customer services team.

Original language	English
Publication status	Published - 7 Oct 2021
Event	ANZREG Resource Sharing Webinar - Online, Australia Duration: 7 Oct 2021 → 7 Oct 2021 https://anzreg.igelu.org/webinars/2021-2/

Seminar

Seminar	ANZREG Resource Sharing Webinar
Country/Territory	Australia
City	Online
Period	7/10/21 → 7/10/21
Internet address	https://anzreg.igelu.org/webinars/2021-2/

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RapidILL and Rapido: innovation, metrics, process Accepted author manuscript, 1.22 MBLicence: CC BY-NC-ND

https://youtu.be/iV_JFv9YoacLicence: Unspecified

Cite this

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AB - In 2019, Bond University Library made the bold move to set "Expand Beyond the Library" as the default search scope for most of the year resulting in a significant increase in Resource Sharing requests. Find out how RapidILL and later Rapido has subsequently helped us aim for a return of increased requesting. Some analytics reports will be demonstrated to show how these changes have impacted on the nature of work for our customer services team.

M3 - Presentation

T2 - ANZREG Resource Sharing Webinar

Y2 - 7 October 2021 through 7 October 2021

ER -

RapidILL and Rapido: innovation, metrics, process

Abstract

Seminar

Access to Document

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Cite this