Primo VE Troubleshooting: Is it Primo? Is it Alma? Is it something else?

Peta J. Hopkins, Wei Xuan, François Renaville, Amin Hussain

    Research output: Contribution to conferencePresentationProfessional


    Hear from Primo VE sites all round the world to learn their top tips for troubleshooting Primo VE issues. Sometimes it is tricky to figure out whether the problem is arising in Alma, or is it something you have configured in Primo VE? Sometimes it’s just a plain thorny problem to sort out even if you know where to go.
    We all need a little help sometimes. If your Library is new to Primo VE, then this session may be especially helpful for you. In a series of lightning talks each presenter will: (1) Describe a problem or two they encountered in Primo VE, (2) Explain how they tracked down the cause, (3) Reveal the outcome.
    Troubleshooting stories cover integrations, FRBR and Dedup processes, local fields, custom search boxes and working with external data sources.
    Original languageEnglish
    Publication statusPublished - 28 Aug 2019
    EventInternational Group ex Libris Users Conference: Driving change, creating value together - Max Atria, Singapore, Singapore
    Duration: 27 Aug 201929 Aug 2019
    Conference number: 2019


    ConferenceInternational Group ex Libris Users Conference
    Abbreviated titleIGeLU
    OtherIGeLU, the International Group of Ex Libris Users, is happy to invite you to attend the annual Conference in Singapore in August 2019. The conference dates are from August 27th to 29th 2019.

    The Developers’ Day will be held on August 26th. Developers’ Day focuses on the work done by local developers of all IGeLU members to enhance or add functionality to their library systems.

    IGeLU in collaboration with Ex Libris will be introducing the ‘Knowledge Day’ where delegates will have the opportunity to attend advanced training in Ex Libris products.

    The annual IGeLU conference covers a broad agenda of user experiences and Ex Libris demonstrations.

    The conference is a great forum for information exchange among the international user community, product working groups and for discussions with Ex Libris.

    A high attendance of Ex Libris staff offers a great opportunity to talk to product managers and developers directly.
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