Abstract
Most of the research on the relationship between organizational citizenship behavior (OCB) and performance has been conducted at the individual level. During the past 10 years, however, group-level research on that relationship has begun to appear. This article meta-analytically reviews 38 independent samples (N = 3,097) in which the relationship between OCB and performance was studied at the group level. The analyses in this study suggest a positive overall relationship between OCB and performance (ρ = .29), as well as the presence of several moderating variables. The theoretical implications of these findings are discussed, and some suggestions for future research are offered.
| Original language | English |
|---|---|
| Pages (from-to) | 555-577 |
| Number of pages | 23 |
| Journal | Small Group Research |
| Volume | 40 |
| Issue number | 5 |
| DOIs | |
| Publication status | Published - 1 Oct 2009 |
| Externally published | Yes |