Organizational citizenship behavior and performance: A meta-analysis of group-level research

Tjai M. Nielsen, George A. Hrivnak, Megan Shaw

Research output: Contribution to journalArticleResearchpeer-review

94 Citations (Scopus)

Abstract

Most of the research on the relationship between organizational citizenship behavior (OCB) and performance has been conducted at the individual level. During the past 10 years, however, group-level research on that relationship has begun to appear. This article meta-analytically reviews 38 independent samples (N = 3,097) in which the relationship between OCB and performance was studied at the group level. The analyses in this study suggest a positive overall relationship between OCB and performance (ρ = .29), as well as the presence of several moderating variables. The theoretical implications of these findings are discussed, and some suggestions for future research are offered.
Original languageEnglish
Pages (from-to)555-577
Number of pages23
JournalSmall Group Research
Volume40
Issue number5
DOIs
Publication statusPublished - 1 Oct 2009
Externally publishedYes

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