Open plan office noise is stressful: Multimodal stress detection in a simulated work environment

Elizabeth J Sander, Cecelia Marques, Oliver Baumann, James R. Birt, Matthew Stead

Research output: Contribution to conferencePaperResearchpeer-review

Abstract

Covid-induced changes in the workplace present a timely opportunity for human resource management practitioners to consider and remediate the deleterious effects of noise, a commonly cited complaint of employees working in open-plan office environments. There is little experimental research comprehensively investigating the effects of noise on employees in terms of their cognitive performance, physiological indicators of stress, and affect. Employing a simulated office setting, we compared the effects of a typical open-plan office auditory environment to a quieter private office auditory environment on a range of objective and subjective measures of well-being and performance.
While open plan office noise did not reduce immediate cognitive task performance compared to the quieter environment, it did reduce psychological well-being as evidenced by self-reports of mood, facial expressions of emotion, and physiological indicators of stress in the form of heartrate and skin conductivity. Our research highlights the importance of using a multimodal approach to assess the impact of workplace stressors such as noise.
Original languageEnglish
Number of pages6
Publication statusPublished - 25 Oct 2021
EventEuroNoise 2021 and 52nd Spanish Congress of Acoustics- TECNIACUSTICA 2021 - Online, Madeira, Portugal
Duration: 25 Oct 202127 Oct 2021
http://www.spacustica.pt/euronoise2021/index.html

Conference

ConferenceEuroNoise 2021 and 52nd Spanish Congress of Acoustics- TECNIACUSTICA 2021
Country/TerritoryPortugal
CityMadeira
Period25/10/2127/10/21
OtherEuroNoise 2021 will be organized by the Portuguese Acoustical Society (SPA), on behalf of the European Acoustical Association (EAA), and will also integrate the Iberian Encounter of Acoustics and the Spanish Congress of Acoustics - Tecniacústica2021, in cooperation with the Spanish Acoustical Society (SEA). The technical program of this Congress will cover the main topics of acoustics, including the classical themes and the most recently developed areas. A technical exhibition will be held during the Congress days, also in an online format, ensuring maximum visibility for the attendees and other interested people.
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