Negotiating with difficult people

John Wade

Research output: Contribution to journalArticleResearchpeer-review

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Abstract

This paper will first suggest a working description of a "difficult person". Second, it will describe the outward behaviors of such persons. Third, this paper will set out five overlapping categories of the types of causes for "difficult persons." Finally, it will provide a toolbox of responses for each "type" of cause. this topic has a vast foundation in the following fields: medical, psychiatric, counseling, management, cultural, theological, and negotiation literature.
Original languageEnglish
Pages (from-to)221-246
Number of pages26
JournalFaulkner Law Review
Volume2
Issue number1
Publication statusPublished - 2011

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    Wade, J. (2011). Negotiating with difficult people. Faulkner Law Review, 2(1), 221-246.