Medical students learning communication skills in a second language: Empathy and expectations

Muhammad J Hashim, Stella Major, Deen M Mirza, Engela A M Prinsloo, Ossama Osman, Leena Amiri, Michelle McLean

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Abstract

OBJECTIVES: Communications skills (CS) training for medical interviewing is increasingly being conducted in English at medical schools worldwide. In this study, we sought to identify whether Arabic-speaking medical students experienced difficulty with the different components of the CS training that were conducted in English.

METHODS: Individual third-year preclinical medical students (N = 45) were videotaped while interviewing simulated patients. Each student assessed his/her performance on a 13-item (5-point scale) assessment form, which was also completed by the tutor and other students in the group.

RESULTS: Of the 13 components of their CS training, tutors awarded the lowest marks for students' abilities to express empathy, ask about patients' feelings, use transition statements, ask about functional impact, and elicit patients' expectations (P <0.001).

CONCLUSION: The expression of empathy and the ability to elicit patients' feelings and expectations are difficult to develop in medical students learning CS in a second language.

Original languageEnglish
Pages (from-to)100-106
Number of pages7
JournalSultan Qaboos University Medical Journal
Volume13
Issue number1
Publication statusPublished - Feb 2013

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Medical Students
Language
Communication
Learning
Aptitude
Students
Emotions
Medical Schools

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Hashim, M. J., Major, S., Mirza, D. M., Prinsloo, E. A. M., Osman, O., Amiri, L., & McLean, M. (2013). Medical students learning communication skills in a second language: Empathy and expectations. Sultan Qaboos University Medical Journal, 13(1), 100-106.
Hashim, Muhammad J ; Major, Stella ; Mirza, Deen M ; Prinsloo, Engela A M ; Osman, Ossama ; Amiri, Leena ; McLean, Michelle. / Medical students learning communication skills in a second language : Empathy and expectations. In: Sultan Qaboos University Medical Journal. 2013 ; Vol. 13, No. 1. pp. 100-106.
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abstract = "OBJECTIVES: Communications skills (CS) training for medical interviewing is increasingly being conducted in English at medical schools worldwide. In this study, we sought to identify whether Arabic-speaking medical students experienced difficulty with the different components of the CS training that were conducted in English.METHODS: Individual third-year preclinical medical students (N = 45) were videotaped while interviewing simulated patients. Each student assessed his/her performance on a 13-item (5-point scale) assessment form, which was also completed by the tutor and other students in the group.RESULTS: Of the 13 components of their CS training, tutors awarded the lowest marks for students' abilities to express empathy, ask about patients' feelings, use transition statements, ask about functional impact, and elicit patients' expectations (P <0.001).CONCLUSION: The expression of empathy and the ability to elicit patients' feelings and expectations are difficult to develop in medical students learning CS in a second language.",
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Hashim, MJ, Major, S, Mirza, DM, Prinsloo, EAM, Osman, O, Amiri, L & McLean, M 2013, 'Medical students learning communication skills in a second language: Empathy and expectations' Sultan Qaboos University Medical Journal, vol. 13, no. 1, pp. 100-106.

Medical students learning communication skills in a second language : Empathy and expectations. / Hashim, Muhammad J; Major, Stella; Mirza, Deen M; Prinsloo, Engela A M; Osman, Ossama; Amiri, Leena; McLean, Michelle.

In: Sultan Qaboos University Medical Journal, Vol. 13, No. 1, 02.2013, p. 100-106.

Research output: Contribution to journalArticleResearchpeer-review

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T1 - Medical students learning communication skills in a second language

T2 - Empathy and expectations

AU - Hashim, Muhammad J

AU - Major, Stella

AU - Mirza, Deen M

AU - Prinsloo, Engela A M

AU - Osman, Ossama

AU - Amiri, Leena

AU - McLean, Michelle

PY - 2013/2

Y1 - 2013/2

N2 - OBJECTIVES: Communications skills (CS) training for medical interviewing is increasingly being conducted in English at medical schools worldwide. In this study, we sought to identify whether Arabic-speaking medical students experienced difficulty with the different components of the CS training that were conducted in English.METHODS: Individual third-year preclinical medical students (N = 45) were videotaped while interviewing simulated patients. Each student assessed his/her performance on a 13-item (5-point scale) assessment form, which was also completed by the tutor and other students in the group.RESULTS: Of the 13 components of their CS training, tutors awarded the lowest marks for students' abilities to express empathy, ask about patients' feelings, use transition statements, ask about functional impact, and elicit patients' expectations (P <0.001).CONCLUSION: The expression of empathy and the ability to elicit patients' feelings and expectations are difficult to develop in medical students learning CS in a second language.

AB - OBJECTIVES: Communications skills (CS) training for medical interviewing is increasingly being conducted in English at medical schools worldwide. In this study, we sought to identify whether Arabic-speaking medical students experienced difficulty with the different components of the CS training that were conducted in English.METHODS: Individual third-year preclinical medical students (N = 45) were videotaped while interviewing simulated patients. Each student assessed his/her performance on a 13-item (5-point scale) assessment form, which was also completed by the tutor and other students in the group.RESULTS: Of the 13 components of their CS training, tutors awarded the lowest marks for students' abilities to express empathy, ask about patients' feelings, use transition statements, ask about functional impact, and elicit patients' expectations (P <0.001).CONCLUSION: The expression of empathy and the ability to elicit patients' feelings and expectations are difficult to develop in medical students learning CS in a second language.

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JO - Sultan Qaboos University Medical Journal

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Hashim MJ, Major S, Mirza DM, Prinsloo EAM, Osman O, Amiri L et al. Medical students learning communication skills in a second language: Empathy and expectations. Sultan Qaboos University Medical Journal. 2013 Feb;13(1):100-106.