Managing change - Learnings from an occupational therapist

Michelle Fair

Research output: Contribution to journalEditorialResearch

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Abstract

Change seems inevitable in our current world of work. Whether it is workforce restructuring, new products and services, changes to ICT, a change in leadership, new customers and staff, varied supply chains, a change in equipment used, new locations where work is performed - the change is endless. As an Occupational Therapist I have seen the impact on workers and the organisation when change is managed poorly. It can lead to an absence from work, psychological and physical injury or illness, poor workplace dynamics, reduced workplace productivity, an increase in worker and customer complaints, and the lodgement of workers’ compensation claims. The following is a summary of what I see as the key features of successfully managing a change initiative. When change isn’t managed well, unfortunately the impact on workers and the organisation can be significant.
Original languageEnglish
Article numbere170
JournalJournal of Ergonomics
Volume7
Issue number4
DOIs
Publication statusPublished - 31 Jul 2017

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Managing change
Workers
Work place
New services
Organization change
Illness
New products
Staff
Workforce
Productivity
Workers' compensation
Customer complaints
Psychological
Supply chain

Cite this

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Managing change - Learnings from an occupational therapist. / Fair, Michelle.

In: Journal of Ergonomics, Vol. 7, No. 4, e170, 31.07.2017.

Research output: Contribution to journalEditorialResearch

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