Liberating HR through technology

S Shrivastava, JB Shaw

Research output: Contribution to journalArticleResearchpeer-review

76 Citations (Scopus)

Abstract

Workforce management applications are expected to drive the next phase of enterprise-wide applications market growth. But will firms actually benefit from these applications? Horror stories of failed technology implementation efforts abound and hardly inspire confidence. Treating installation of HR technology as a form of innovation, we introduce a model that describes the technology implementation process. The model brings to the fore various issues that merit the attention of academics and practitioners alike. It appears that firms that undertake technology initiatives with a view to enable the HR function to focus more on value-added activities are the ones most likely to realize the full potential of technology. © 2004 Wiley Periodicals, Inc.
Original languageEnglish
Pages (from-to)201-222
Number of pages22
JournalHuman Resource Management
Volume42
Issue number3
DOIs
Publication statusPublished - 1 Sep 2003

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Technology
Innovation
Growth
Technology implementation
Industry
HR function
Confidence
Implementation process
Workforce
Value added

Cite this

Shrivastava, S ; Shaw, JB. / Liberating HR through technology. In: Human Resource Management. 2003 ; Vol. 42, No. 3. pp. 201-222.
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Shrivastava, S & Shaw, JB 2003, 'Liberating HR through technology' Human Resource Management, vol. 42, no. 3, pp. 201-222. https://doi.org/10.1002/hrm.10081

Liberating HR through technology. / Shrivastava, S; Shaw, JB.

In: Human Resource Management, Vol. 42, No. 3, 01.09.2003, p. 201-222.

Research output: Contribution to journalArticleResearchpeer-review

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