Identification-interaction-innovation: A phenomonological basis for an information services view

Dirk Hovorka

Research output: Contribution to conferencePaperResearchpeer-review


In this paper, we challenge the received view of design research in light of an information services view. We argue that, in relation to the work of Orlikowski and Iacono, an information services view is a unique class of information systems, where users are able to identify, interact, and innovate with information service systems. This new class of information system requires a re-examination of the philosophical foundations of design to better understand participant interaction and redesign of recombinant services in the secondary design phase so that initial design phase can support this phenomenon. We suggest four design metaphors which will shape our perception and design approach to this emerging class of cognitive- technical systems.
Original languageEnglish
Number of pages15
Publication statusPublished - 2008
EventBiennial ANU Workshop on Information System Foundations : Answering the Unanswered Questions about Design Research - ANU, Canberra, Australia
Duration: 2 Oct 20083 Oct 2008
Conference number: 4th


ConferenceBiennial ANU Workshop on Information System Foundations 


Dive into the research topics of 'Identification-interaction-innovation: A phenomonological basis for an information services view'. Together they form a unique fingerprint.

Cite this