High quality, safe healthcare = technology + people + systems thinking

The BMJ Health & Care Informatics presented two editors’ choice papers examining two different, but related papers, focused on health professional’s perspectives on if and how technology can improve care processes and delivery. The empirical study of Bowden et al 1 explored clinicians’ perceptions of digital access to patients’ past medical history (PMH) as a basis for justifying significant investment into shared electronic health records (SEHR). Bates et al 2 work reported a roundtable expert discussion on the challenges and future direction in smart medication management.