Exploring a city panorama from a vantage point is a popular tourist activity. Typical audio guides that support this activity are limited by their lack of responsiveness to user behavior and by the difficulty of matching audio descriptions to the panorama. These limitations can inhibit the acquisition of information and negatively affect user experience. This paper proposes Gaze-Guided Narratives as a novel interaction concept that helps tourists find specific features in the panorama (gaze guidance) while adapting the audio content to what has been previously looked at (content adaptation). Results from a controlled study in a virtual environment (n=60) revealed that a system featuring both gaze guidance and content adaptation obtained better user experience, lower cognitive load, and led to better performance in a mapping task compared to a classic audio guide. A second study with tourists situated at a vantage point (n=16) further demonstrated the feasibility of this approach in the real world.
|Title of host publication
|CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
|Place of Publication
|Association for Computing Machinery (ACM)
|Published - 2 May 2019
|ACM CHI Conference on Human Factors in Computing Systems: Weaving the Threads of CHI - Glasgow, United Kingdom
Duration: 4 May 2019 → 9 May 2019
|Conference on Human Factors in Computing Systems - Proceedings
|ACM CHI Conference on Human Factors in Computing Systems
|4/05/19 → 9/05/19
|The ACM CHI Conference on Human Factors in Computing Systems is the premier international conference of Human-Computer Interaction. CHI – pronounced ‘kai’ – is a place where researchers and practitioners gather from across the world to discuss the latest in interactive technology. We are a multicultural community from highly diverse backgrounds who together investigate new and creative ways for people to interact. CHI 2019 was the first time that CHI has taken place in the UK and was hosted at the Scottish Event Campus in Glasgow.
Our theme was ‘Weaving the Threads of CHI’. This is reflected in our celtic knot logo, a symbol of strength and friendship. Threads are interconnected and interwoven, without clear beginning or end. We are the threads of CHI, people from different disciplines, cultures, sectors, communities, backgrounds – designers, researchers, practitioners – weaving together into one community, with the common purpose of technology that works for people and society.