From frustration to flashpoint: Violence and incivility against urban bus drivers

RA Lincoln, Yolande Huntingdon

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Abstract

Although some Australian studies have examined crime prevention in the transport sector, assaults on taxi drivers, occupational stress for bus drivers and issues of workplace assaults, research specifically involving violence against Australian bus drivers is non-existent. This paper presents results from stage one of a year-long study indicating that bus drivers face incidents of violence and incivility on a regular basis. Aggression against drivers is correlated with a suite of factors inherent to this occupational group and the settings in which they work. These factors include their isolation, low levels of guardianship, overcrowding, late-running, and friction around fare and ticketing issues. These matters create flashpoints on buses and can provide the kindling by which lower levels of conflict escalate into proscribed criminal behaviours. This empirical research is informed by routine activity theory and adopts a situational crime prevention approach.
Original languageEnglish
Publication statusPublished - 2013
EventThe 26th annual Australian and New Zealand Society of Criminology Conference : Local and International Perspectives on the Prevention of Crime and Marginalisation - Brisbane Convention and Exhibition Centre, Brisbane, Australia
Duration: 1 Oct 20133 Oct 2013
Conference number: 26th
http://www.anzsoc.org/cms-conferences/2013.phps

Conference

ConferenceThe 26th annual Australian and New Zealand Society of Criminology Conference
Abbreviated titleANZSOC
CountryAustralia
CityBrisbane
Period1/10/133/10/13
Internet address

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    Lincoln, RA., & Huntingdon, Y. (2013). From frustration to flashpoint: Violence and incivility against urban bus drivers. The 26th annual Australian and New Zealand Society of Criminology Conference , Brisbane, Australia.