‘For me at 90, it’s going to be difficult’: Feasibility of using iPad video-conferencing with older adults in long-term aged care

Wendy Moyle, Cindy Jones, Jenny Murfield, Fangli Liu

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Objectives: To explore the feasibility of using the video-conferencing program, Skype, on iPads with older adults living in long-term care (LTC) facilities.

Method: Using a mixed-method design, six residents from one LTC facility in Queensland, Australia participated in a one-off interactive intervention session, followed by post-session semi-structured interviews. The intervention session involved a 15-minutes training session in using Skype, and 30-minutes interactive practise in making and receiving a call using Skype. Residents were interviewed after the intervention session to explore their experience and perceptions of using Skype on the iPad. Reflections about the intervention session were written as study notes by the research team. Qualitative data were analysed using an inductive, thematic analytic approach.

Results: Four broad themes emerged: (1) Video-conferencing on iPads is inhibited by age-related cognitive decline and physical frailty; (2) Video-conferencing is an unfamiliar technology for many older residents, and practice and staff assistance are required; (3) Video-conferencing is regarded positively, and seen as a good way of communicating with family/friends; and (4) Use of video-conferencing highlights general concerns held about privacy and cyber security issues.

Conclusion: Without adequate staff assistance, video-conferencing via iPads may be challenging for an older population in LTC. Alternatives such as telepresence robots may assist with these challenges.
LanguageEnglish
JournalAging and Mental Health
Early online date9 Jan 2019
DOIs
Publication statusE-pub ahead of print - 9 Jan 2019

Fingerprint

Long-Term Care
Computer Security
Queensland
Privacy
Interviews
Technology
Research
Population

Cite this

@article{aecaeaa690cd4fa59870285e083dd176,
title = "‘For me at 90, it’s going to be difficult’: Feasibility of using iPad video-conferencing with older adults in long-term aged care",
abstract = "Objectives: To explore the feasibility of using the video-conferencing program, Skype, on iPads with older adults living in long-term care (LTC) facilities.Method: Using a mixed-method design, six residents from one LTC facility in Queensland, Australia participated in a one-off interactive intervention session, followed by post-session semi-structured interviews. The intervention session involved a 15-minutes training session in using Skype, and 30-minutes interactive practise in making and receiving a call using Skype. Residents were interviewed after the intervention session to explore their experience and perceptions of using Skype on the iPad. Reflections about the intervention session were written as study notes by the research team. Qualitative data were analysed using an inductive, thematic analytic approach.Results: Four broad themes emerged: (1) Video-conferencing on iPads is inhibited by age-related cognitive decline and physical frailty; (2) Video-conferencing is an unfamiliar technology for many older residents, and practice and staff assistance are required; (3) Video-conferencing is regarded positively, and seen as a good way of communicating with family/friends; and (4) Use of video-conferencing highlights general concerns held about privacy and cyber security issues.Conclusion: Without adequate staff assistance, video-conferencing via iPads may be challenging for an older population in LTC. Alternatives such as telepresence robots may assist with these challenges.",
author = "Wendy Moyle and Cindy Jones and Jenny Murfield and Fangli Liu",
year = "2019",
month = "1",
day = "9",
doi = "10.1080/13607863.2018.1525605",
language = "English",
journal = "Aging and Mental Health",
issn = "1360-7863",
publisher = "Taylor & Francis",

}

‘For me at 90, it’s going to be difficult’: Feasibility of using iPad video-conferencing with older adults in long-term aged care. / Moyle, Wendy; Jones, Cindy; Murfield, Jenny; Liu, Fangli.

In: Aging and Mental Health, 09.01.2019.

Research output: Contribution to journalArticleResearchpeer-review

TY - JOUR

T1 - ‘For me at 90, it’s going to be difficult’: Feasibility of using iPad video-conferencing with older adults in long-term aged care

AU - Moyle, Wendy

AU - Jones, Cindy

AU - Murfield, Jenny

AU - Liu, Fangli

PY - 2019/1/9

Y1 - 2019/1/9

N2 - Objectives: To explore the feasibility of using the video-conferencing program, Skype, on iPads with older adults living in long-term care (LTC) facilities.Method: Using a mixed-method design, six residents from one LTC facility in Queensland, Australia participated in a one-off interactive intervention session, followed by post-session semi-structured interviews. The intervention session involved a 15-minutes training session in using Skype, and 30-minutes interactive practise in making and receiving a call using Skype. Residents were interviewed after the intervention session to explore their experience and perceptions of using Skype on the iPad. Reflections about the intervention session were written as study notes by the research team. Qualitative data were analysed using an inductive, thematic analytic approach.Results: Four broad themes emerged: (1) Video-conferencing on iPads is inhibited by age-related cognitive decline and physical frailty; (2) Video-conferencing is an unfamiliar technology for many older residents, and practice and staff assistance are required; (3) Video-conferencing is regarded positively, and seen as a good way of communicating with family/friends; and (4) Use of video-conferencing highlights general concerns held about privacy and cyber security issues.Conclusion: Without adequate staff assistance, video-conferencing via iPads may be challenging for an older population in LTC. Alternatives such as telepresence robots may assist with these challenges.

AB - Objectives: To explore the feasibility of using the video-conferencing program, Skype, on iPads with older adults living in long-term care (LTC) facilities.Method: Using a mixed-method design, six residents from one LTC facility in Queensland, Australia participated in a one-off interactive intervention session, followed by post-session semi-structured interviews. The intervention session involved a 15-minutes training session in using Skype, and 30-minutes interactive practise in making and receiving a call using Skype. Residents were interviewed after the intervention session to explore their experience and perceptions of using Skype on the iPad. Reflections about the intervention session were written as study notes by the research team. Qualitative data were analysed using an inductive, thematic analytic approach.Results: Four broad themes emerged: (1) Video-conferencing on iPads is inhibited by age-related cognitive decline and physical frailty; (2) Video-conferencing is an unfamiliar technology for many older residents, and practice and staff assistance are required; (3) Video-conferencing is regarded positively, and seen as a good way of communicating with family/friends; and (4) Use of video-conferencing highlights general concerns held about privacy and cyber security issues.Conclusion: Without adequate staff assistance, video-conferencing via iPads may be challenging for an older population in LTC. Alternatives such as telepresence robots may assist with these challenges.

UR - http://www.scopus.com/inward/record.url?scp=85059896563&partnerID=8YFLogxK

U2 - 10.1080/13607863.2018.1525605

DO - 10.1080/13607863.2018.1525605

M3 - Article

JO - Aging and Mental Health

T2 - Aging and Mental Health

JF - Aging and Mental Health

SN - 1360-7863

ER -