Factors Affecting Construction Students’ Satisfaction with Grades in Design Courses

The construction and built environment sector is dynamic. It is made up of professionals who are knowledgeable about design, planning, construction and cost estimation. Design is one of several courses undertaken by construction students. Assessing design drawings is demanding for tutors as the assessment criteria need careful consideration. Assessment results may encourage or discourage students. Their morale may be affected if they feel their efforts have not been rewarded. Achieving a balance between the tutors’ decisions and students’ satisfaction is therefore important. This research sought to identify factors affecting students’ satisfaction with grades in design courses. The study was undertaken among year 3 and 4 architecture students in a Nigerian university. One hundred and twenty students were invited to reply to an online questionnaire. Their responses revealed that most of them were not satisfied with their tutors. They felt that marking was inconsistent. This study identified a range of ways students felt assessment could be improved. Chief amongst these was a suggestion that the same tutors assessed the work of all students (rather than for several tutors to be involved). Based on these issues, the paper suggests ways to balance tutors’ assessments and students’ satisfaction.