Evaluating the Client Briefing Problem: An Exploratory Study

Jim Smith, Russell Kenley, Ray Wyatt

Research output: Contribution to journalArticleResearchpeer-review

17 Citations (Scopus)

Abstract

Over the past 10 years, client briefing or facility programming of building projects, has received a great deal of attention from researchers and practitioners. Despite these efforts, tangible improvements to client briefing remain elusive. More testing and evaluation still needs to be carried out before we can judge whether or not any progress has been made. The primary aim of this paper is to present the present authors' experience of testing three potential client briefing techniques in a study conducted within the design studio of a university school of architecture and building. The authors also place the client briefing problem into context by first analysing types of problem, the client briefing problem itself, potential problem‐solving techniques and the three techniques selected for this trial. The current paper presents the results of a survey of student architect opinions about the processes and techniques that were trialed. It was found that more empirical research is needed with these and other techniques in the client briefing environment because no single technique is likely to provide the best solution in every situation. However, whichever technique is adopted, it seems advisable to identify the client's strategic objectives clearly so that the design team can begin its work on a firm foundation. Resistance within the design studio culture towards potential application of analytical techniques is also discussed.
Original languageEnglish
Pages (from-to)387-398
Number of pages12
JournalEngineering, Construction and Architectural Management
Volume5
Issue number4
DOIs
Publication statusPublished - 1998
Externally publishedYes

Fingerprint

Studios
Testing
Students
Exploratory study

Cite this

@article{7b800adb895741a485d1ac3b291da2cf,
title = "Evaluating the Client Briefing Problem: An Exploratory Study",
abstract = "Over the past 10 years, client briefing or facility programming of building projects, has received a great deal of attention from researchers and practitioners. Despite these efforts, tangible improvements to client briefing remain elusive. More testing and evaluation still needs to be carried out before we can judge whether or not any progress has been made. The primary aim of this paper is to present the present authors' experience of testing three potential client briefing techniques in a study conducted within the design studio of a university school of architecture and building. The authors also place the client briefing problem into context by first analysing types of problem, the client briefing problem itself, potential problem‐solving techniques and the three techniques selected for this trial. The current paper presents the results of a survey of student architect opinions about the processes and techniques that were trialed. It was found that more empirical research is needed with these and other techniques in the client briefing environment because no single technique is likely to provide the best solution in every situation. However, whichever technique is adopted, it seems advisable to identify the client's strategic objectives clearly so that the design team can begin its work on a firm foundation. Resistance within the design studio culture towards potential application of analytical techniques is also discussed.",
author = "Jim Smith and Russell Kenley and Ray Wyatt",
year = "1998",
doi = "10.1108/eb021091",
language = "English",
volume = "5",
pages = "387--398",
journal = "Engineering, Construction and Architectural Management",
issn = "0969-9988",
publisher = "Emerald Group Publishing Limited",
number = "4",

}

Evaluating the Client Briefing Problem: An Exploratory Study. / Smith, Jim ; Kenley, Russell; Wyatt, Ray .

In: Engineering, Construction and Architectural Management, Vol. 5, No. 4, 1998, p. 387-398.

Research output: Contribution to journalArticleResearchpeer-review

TY - JOUR

T1 - Evaluating the Client Briefing Problem: An Exploratory Study

AU - Smith, Jim

AU - Kenley, Russell

AU - Wyatt, Ray

PY - 1998

Y1 - 1998

N2 - Over the past 10 years, client briefing or facility programming of building projects, has received a great deal of attention from researchers and practitioners. Despite these efforts, tangible improvements to client briefing remain elusive. More testing and evaluation still needs to be carried out before we can judge whether or not any progress has been made. The primary aim of this paper is to present the present authors' experience of testing three potential client briefing techniques in a study conducted within the design studio of a university school of architecture and building. The authors also place the client briefing problem into context by first analysing types of problem, the client briefing problem itself, potential problem‐solving techniques and the three techniques selected for this trial. The current paper presents the results of a survey of student architect opinions about the processes and techniques that were trialed. It was found that more empirical research is needed with these and other techniques in the client briefing environment because no single technique is likely to provide the best solution in every situation. However, whichever technique is adopted, it seems advisable to identify the client's strategic objectives clearly so that the design team can begin its work on a firm foundation. Resistance within the design studio culture towards potential application of analytical techniques is also discussed.

AB - Over the past 10 years, client briefing or facility programming of building projects, has received a great deal of attention from researchers and practitioners. Despite these efforts, tangible improvements to client briefing remain elusive. More testing and evaluation still needs to be carried out before we can judge whether or not any progress has been made. The primary aim of this paper is to present the present authors' experience of testing three potential client briefing techniques in a study conducted within the design studio of a university school of architecture and building. The authors also place the client briefing problem into context by first analysing types of problem, the client briefing problem itself, potential problem‐solving techniques and the three techniques selected for this trial. The current paper presents the results of a survey of student architect opinions about the processes and techniques that were trialed. It was found that more empirical research is needed with these and other techniques in the client briefing environment because no single technique is likely to provide the best solution in every situation. However, whichever technique is adopted, it seems advisable to identify the client's strategic objectives clearly so that the design team can begin its work on a firm foundation. Resistance within the design studio culture towards potential application of analytical techniques is also discussed.

U2 - 10.1108/eb021091

DO - 10.1108/eb021091

M3 - Article

VL - 5

SP - 387

EP - 398

JO - Engineering, Construction and Architectural Management

JF - Engineering, Construction and Architectural Management

SN - 0969-9988

IS - 4

ER -