TY - JOUR
T1 - Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practice
T2 - Considerations for research, teaching, policy, and practice
AU - White, Sarah J.
AU - Condon, Brendan
AU - Ditton-Phare, Philippa
AU - Dodd, Natalie
AU - Gilroy, John
AU - Hersh, Deborah
AU - Kerr, Debra
AU - Lambert, Kelly
AU - McPherson, Zachary E.
AU - Mullan, Judy
AU - Saad, Shannon
AU - Stubbe, Maria
AU - Warren-James, Matthew
AU - Weir, Kristie R.
AU - Gilligan, Conor
N1 - Publisher Copyright:
© 2023
PY - 2023/12/15
Y1 - 2023/12/15
N2 - Objective:In this article we present a conceptual framework for enhancing effective healthcare communication in Australia and Aotearoa New Zealand. Methods: Through an iterative, deliberative dialogue approach, we, as experts from a variety of health professions and academic disciplines, worked together to identify core values and considerations for healthcare communication across numerous health professions and disciplines and within research, teaching, policy, and practice contexts. Results: The framework developed includes five core values at its centre: equitable, inclusive, evidence-based, collaborative, reflective. Around this are concentric circles showing key elements of collaborators, modality, context, and purpose. Each of these is explored. Conclusion: This work may support benchmarking for healthcare providers, researchers, policymakers, and educators across a breadth of professions to help improve communication in clinical practice. The framework will also help to identify areas across disciplines that are shared and potentially idiosyncratic for various professions to promote interprofessional recognition, education, and collaboration. Innovation: This framework is designed to start conversations, to form the foundation of a dialogue about the priorities and key considerations for developing teaching curricula, professional development, and research programs related to healthcare communication, providing a set of values specifically for the unique contexts of Australia and Aotearoa New Zealand. It can also be used to guide interdisciplinary healthcare professionals in advancing research, teaching, policy, and practice related to healthcare communication.
AB - Objective:In this article we present a conceptual framework for enhancing effective healthcare communication in Australia and Aotearoa New Zealand. Methods: Through an iterative, deliberative dialogue approach, we, as experts from a variety of health professions and academic disciplines, worked together to identify core values and considerations for healthcare communication across numerous health professions and disciplines and within research, teaching, policy, and practice contexts. Results: The framework developed includes five core values at its centre: equitable, inclusive, evidence-based, collaborative, reflective. Around this are concentric circles showing key elements of collaborators, modality, context, and purpose. Each of these is explored. Conclusion: This work may support benchmarking for healthcare providers, researchers, policymakers, and educators across a breadth of professions to help improve communication in clinical practice. The framework will also help to identify areas across disciplines that are shared and potentially idiosyncratic for various professions to promote interprofessional recognition, education, and collaboration. Innovation: This framework is designed to start conversations, to form the foundation of a dialogue about the priorities and key considerations for developing teaching curricula, professional development, and research programs related to healthcare communication, providing a set of values specifically for the unique contexts of Australia and Aotearoa New Zealand. It can also be used to guide interdisciplinary healthcare professionals in advancing research, teaching, policy, and practice related to healthcare communication.
UR - http://www.scopus.com/inward/record.url?scp=85172216212&partnerID=8YFLogxK
U2 - 10.1016/j.pecinn.2023.100221
DO - 10.1016/j.pecinn.2023.100221
M3 - Article
AN - SCOPUS:85172216212
SN - 2772-6282
VL - 3
SP - 1
EP - 8
JO - PEC Innovation
JF - PEC Innovation
M1 - 100221
ER -
