Employment stability and retention in the hospitality industry: Exploring the role of job embeddedness

Laurina Yam, Michael Raybould, Raymond D Gordon

Research output: Contribution to journalArticleResearchpeer-review

8 Citations (Scopus)

Abstract

The purpose of this research was to explore the factors that cause some employees to remain with an employer for an extended time in the hospitality industry – an industry widely recognised as being characterised by high staff turnover. The study takes a different approach to most of the related research undertaken in this industry by focusing on the factors that contribute to retention. Content analysis of in-depth interviews indicates that community attachment, a dimension not generally explored in turnover research, may play a significant role in explaining employee’s intention to stay with an employer.
Original languageEnglish
Pages (from-to)445-464
Number of pages20
JournalJournal of Human Resources in Hospitality and Tourism
Volume17
Issue number4
Early online date25 Apr 2018
DOIs
Publication statusPublished - 2 Oct 2018

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