Emotional Intelligence as a Predictor of Academic Performance in Hospitality Higher Education

Edmund Goh*, Hyun Jeong Kim

*Corresponding author for this work

Research output: Contribution to journalArticleResearchpeer-review

14 Citations (Scopus)

Abstract

This paper examines the relationship between emotional intelligence (EI) and academic performance among hospitality Master students. Using data on 60 hospitality Master students from an Australian University, EI scores, measured using the Trait Emotional Intelligence scale are regressed against self-reported grade point average (GPA) scores. The regression is significant, underlining that EI indeed plays an important role in academic performance. The four components of the Trait EI scale, namely Well-being, Self-control, Emotionality, and Sociability were distinguished, and each component was modeled as an independent driver of the GPA score. Of the four components, Emotionality was significant implying that hospitality Master students’ ability to perceive and express emotions and use them to develop and maintain relationships is a critical predictor of GPA.

Original languageEnglish
Pages (from-to)140-146
Number of pages7
JournalJournal of Hospitality and Tourism Education
Volume33
Issue number2
Early online date27 Jul 2020
DOIs
Publication statusPublished - 3 Apr 2021
Externally publishedYes

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