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Emergency Department Presentations by International Migrants Requiring Interpreter Service: An Observational Study

  • Ya-Ling Huang*
  • , Amy Lynn Sweeny
  • , Dinesh Palipana
  • , Robert Lee
  • , Brooke Calcagno
  • , Shahina Braganza
  • , Julia Crilly
  • *Corresponding author for this work

Research output: Contribution to journalArticleResearchpeer-review

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Abstract

OBJECTIVE:
To describe interpreter services provided to international migrants in the emergency department (ED).

METHODS:
This observational study used health service data pertaining to all patient presentations made to two public EDs between 2019 and 2021.

RESULTS:
In total, 4560 patients required an interpreter. An 18-month subset data showed that an interpreter was requested for 47 of the 2509 patients in the ED. Thirty-eight patients received the service.

CONCLUSIONS:
This study has identified a significant gap between interpreter service requirements and utilisation. Further research is recommended to explore the barriers and decision-making process of interpreter service utilisation in the ED.
Original languageEnglish
Article numbere70077
Pages (from-to)1-4
Number of pages4
JournalEmergency Medicine Australasia
Volume37
Issue number3
DOIs
Publication statusPublished - 5 Jun 2025

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