Drivers of thoroughness of NPD tool use in small high-tech firms

G.A. de Waal; P. Knott

doi:10.1016/j.jengtecman.2019.05.002

Drivers of thoroughness of NPD tool use in small high-tech firms

G.A. de Waal^*, P. Knott^*

^*Corresponding author for this work

Research output: Contribution to journal › Article › Research › peer-review

3 Citations (Scopus)

Abstract

This paper explores how thoroughly practitioners in small high-tech firms use tools in support of NPD activities. We present a mixed-methods study starting with a survey of 99 firms covering 76 tools across 12 functional perspectives on NPD, which shows wide variability in reported thoroughness of use. We investigate what drives this variability via 17 interviews. We find that the principal driver is institutional pressures that prioritise either rigorous process or pressure from targets. Based on these drivers and responses, we provide contingency-based advice as to how firms in different contexts can get the best results from using NPD tools.

Original language	English
Pages (from-to)	19-32
Number of pages	14
Journal	Journal of Engineering and Technology Management - JET-M
Volume	53
DOIs	https://doi.org/10.1016/j.jengtecman.2019.05.002
Publication status	Published - 1 May 2019
Externally published	Yes

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10.1016/j.jengtecman.2019.05.002

https://www.scopus.com/inward/record.uri?eid=2-s2.0-85065425884&doi=10.1016%2fj.jengtecman.2019.05.002&partnerID=40&md5=3e70edd109de45ff579a7a28b600fede

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abstract = "This paper explores how thoroughly practitioners in small high-tech firms use tools in support of NPD activities. We present a mixed-methods study starting with a survey of 99 firms covering 76 tools across 12 functional perspectives on NPD, which shows wide variability in reported thoroughness of use. We investigate what drives this variability via 17 interviews. We find that the principal driver is institutional pressures that prioritise either rigorous process or pressure from targets. Based on these drivers and responses, we provide contingency-based advice as to how firms in different contexts can get the best results from using NPD tools.",

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AB - This paper explores how thoroughly practitioners in small high-tech firms use tools in support of NPD activities. We present a mixed-methods study starting with a survey of 99 firms covering 76 tools across 12 functional perspectives on NPD, which shows wide variability in reported thoroughness of use. We investigate what drives this variability via 17 interviews. We find that the principal driver is institutional pressures that prioritise either rigorous process or pressure from targets. Based on these drivers and responses, we provide contingency-based advice as to how firms in different contexts can get the best results from using NPD tools.

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Drivers of thoroughness of NPD tool use in small high-tech firms

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