Critical success factors, opportunities and threats of the cost management profession: The case of Australasian quantity surveying firms

Marcel Frei*, Jasper Mbachu, Robyn Phipps

*Corresponding author for this work

Research output: Contribution to journalArticleResearchpeer-review

7 Citations (Scopus)


The quantity surveying profession faces a number of exceptional challenges that threaten its existence, growth and success. The aim of this paper is to identify the critical success factors (CSFs) for growth and survival as well as the threats and opportunities in the external landscape. Knowledge of these factors would enable the profession to achieve sustained growth and competitiveness. Using the exploratory survey method, in-depth interviews were conducted with key senior leaders from industry and professional and academic institutes throughout New Zealand and Australia. Results showed that the CSFs of the profession are underpinned by process, practice management, service performance, market positioning, people, firm profile and professional attributes. Four themes underlie the threats and opportunities of the profession, namely: market/competition, capability/capacity, recognition/relevance, and information/communication/technology. Identified opportunities stem mainly from involvement in newly identified or emerging markets, and expansion in or penetration of existing markets.

Original languageEnglish
Pages (from-to)4-24
Number of pages21
JournalInternational Journal of Project Organisation and Management
Issue number1-2
Publication statusPublished - 5 Apr 2013
Externally publishedYes


Cite this