Creating a user performance brief: An action research study

Jim Smith

Research output: Chapter in Book/Report/Conference proceedingConference contributionResearchpeer-review

Abstract

Background: Establishing client needs during the formative stages of a project (before design commences) is becoming an increasingly important role for the facility manager (FM). With knowledge of the organisation and the functional and technical imperatives of a process or service, the FM can play a key role in the creation and development of the initial performance based brief that can guide the design team. A number of pre-design processes and activities are being developed that work through client strategic and organisational issues and organise the client's needs and requirements into an agreed performance brief before the design team becomes involved. Tapping into the knowledge and experience of stakeholders through their involvement in pre-design workshops is a common feature of many of these project inception approaches.
Original languageEnglish
Title of host publicationInternational Council for Research and Innovation in Building and Construction (CIB) Meetings, Workshops, Symposia, Conferences
Place of PublicationHelsinki
PublisherVTT Technical Research Centre of Finland and RIL Association of Finnish Civil Engineers
Pages253-266
Number of pages14
Publication statusPublished - 2005
Event11th joint CIB International Symposium: Combining forces, Advancing facilities management and construction through innovation - Helsinki, Finland
Duration: 13 Jun 200516 Jun 2005
http://site.cibworld.nl/db/meeting/browserecord.php?-action=browse&-recid=5396

Conference

Conference11th joint CIB International Symposium: Combining forces, Advancing facilities management and construction through innovation
CountryFinland
CityHelsinki
Period13/06/0516/06/05
Internet address

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  • Cite this

    Smith, J. (2005). Creating a user performance brief: An action research study. In International Council for Research and Innovation in Building and Construction (CIB) Meetings, Workshops, Symposia, Conferences (pp. 253-266). Helsinki: VTT Technical Research Centre of Finland and RIL Association of Finnish Civil Engineers