Coping strategies and health among call centre operators

Richard E. Hicks^*, Verity Stoker-Biersteker

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Research › peer-review

2011
Resilience in university students: Academic success, recollected parental style, and coping strategies
McCann, A. & Hicks, R. E., 2011, Wayfinding through life's challenges: Coping and survival. Gow, K. & Celinski, M. (eds.). Untied States: Nova Science Publishers, p. 485-500 16 p.
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Research › peer-review
2 Citations (Scopus)

3 Downloads (Pure)
Stress and stress resilience, emotional intelligence, and perfectionism in an Australian workplace sample
Crowther, M. E. & Hicks, R. E., 2011, Wayfinding through life's challenges: Coping and survival. Gow, K. M. & Celinski, M. J. (eds.). New York: Nova Science Publishers, p. 369-384 16 p.
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Research › peer-review

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