TY - GEN
T1 - Control modes and intensity in design consulting projects: Professionals as agents
AU - Li, Yadi
AU - Ning, Yan
AU - Rowlinson, Steve
AU - Abankwa, Derek Asante
N1 - Publisher Copyright:
© 2019 Association of Researchers in Construction Management, ARCOM 2019 - Proceedings of the 35th Annual Conference. All rights reserved.
PY - 2019
Y1 - 2019
N2 - Control as a primary project governance mechanism and a basic managerial function has been extensively utilized in projects which embrace principal-Agent relationships. Prior studies have shown that control is an effective strategy in mainstream principalagent relationships for principals to motivate their agents to behave in a desired manner and deliver satisfactory outputs. However, little is known about how principals perform control when agents are professionals providing intangible services in professional service projects. Therefore, this study aims to address the research question of how clients determine control strategies (including control modes and intensity) in design consulting projects. The specific research objective is to develop a conceptual framework for determining control modes and intensity in design consulting projects. Based on literature review and agency theory, this conceptual paper establishes a framework comprising antecedents of control modes and control intensity which indicate the feasibility and necessity of control respectively. This study enriches the knowledge about how to determine control strategies in professional service projects. Also, it expands the application of agency theory by delineating a particular type of principal-Agent relationship of which agents are professionals.
AB - Control as a primary project governance mechanism and a basic managerial function has been extensively utilized in projects which embrace principal-Agent relationships. Prior studies have shown that control is an effective strategy in mainstream principalagent relationships for principals to motivate their agents to behave in a desired manner and deliver satisfactory outputs. However, little is known about how principals perform control when agents are professionals providing intangible services in professional service projects. Therefore, this study aims to address the research question of how clients determine control strategies (including control modes and intensity) in design consulting projects. The specific research objective is to develop a conceptual framework for determining control modes and intensity in design consulting projects. Based on literature review and agency theory, this conceptual paper establishes a framework comprising antecedents of control modes and control intensity which indicate the feasibility and necessity of control respectively. This study enriches the knowledge about how to determine control strategies in professional service projects. Also, it expands the application of agency theory by delineating a particular type of principal-Agent relationship of which agents are professionals.
UR - http://www.scopus.com/inward/record.url?scp=85077121852&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85077121852
T3 - Association of Researchers in Construction Management, ARCOM 2019 - Proceedings of the 35th Annual Conference
SP - 639
EP - 648
BT - Association of Researchers in Construction Management, ARCOM 2019 - Proceedings of the 35th Annual Conference
A2 - Gorse, Chris
A2 - Neilson, Christopher J
PB - Association of Researchers in Construction Management
T2 - 35th Annual Conference on Association of Researchers in Construction Management, ARCOM 2019
Y2 - 2 September 2019 through 4 September 2019
ER -