Consumer insights and the importance of competitiveness Factors for mature and developing destinations

Simon J. Wilde*, Carmen Cox, Stephen J. Kelly, Jennifer L. Harrison

*Corresponding author for this work

Research output: Contribution to journalArticleResearchpeer-review

4 Citations (Scopus)
7 Downloads (Pure)

Abstract

This article aims to understand the importance of various destination attributes to the competitiveness of tourism destinations from a consumer perspective, while at the same time contrasting these in a mature versus developing destination. A sample of Australian-based domestic tourists were surveyed to assess the relative importance of tourism destination competitiveness (TDC) attributes in the context of developing and mature destinations. This research firstly appears to verify that the importance of many TDC elements, highlighted by consumers, is not dissimilar from other stakeholder-based TDC studies. Furthermore, this research effort established that in terms of attribute performance, relative destination immaturity may well constrain a developing destination’s ability to satisfy the needs of consumers.

Original languageEnglish
Pages (from-to)111-132
Number of pages22
JournalInternational Journal of Hospitality and Tourism Administration
Volume18
Issue number2
DOIs
Publication statusPublished - 3 Apr 2017

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