Purpose – The purpose of this paper is to provide a context for the compilation of papers and commentaries included in this International Journal of Organizational Analysis special issue on “Scripting the next wave of exigent issues for servicelearning in our unscripted future: when technology, globalism, and community engagement collide.” Design/methodology/approach – The authors of this paper are the Guest Editors for the special issue. As such, in this paper, they provide a brief history of why the special issue was created and how it serves as an extension to the first special issue (Vol. 17 No. 1, 2009). Findings – There are five papers and six commentary pieces included in this special issue. Each raises a charge, or challenge, to the reader in terms of moving forward with servicelearning in the uncertain, complex, and highly unscripted environments. Practical implications – The practical implications of this paper are those that relate to future research and practice in the servicelearning domain. This is contextualized as part of the collective challenge as the author move forward in a world where local, regional, national, and international connectedness intersects with social, economic, and technological pressures. Originality/value – As the introduction, this paper is unique in that it provides an overview of the contents for the entire special issue.