Case studies to enhance online student evaluation: Bond University – Surveying students online to improve learning and teaching

Shelley Kinash, Vishendran Naidu, Madelaine-Marie Judd, Julie Fleming, Chenicheri Sid Nair, Elizabeth Santhanam, Beatrice Tucker, Marian Tulloch

    Research output: Book/ReportCommissioned reportResearchpeer-review

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    Abstract

    Extract: One of the most sensible ways of improving learning and teaching is to ask the students for feedback. At the end of each teaching period (i.e. semester or term) all universities and many schools survey their students. Usually these surveys are managed online. Questions ask for student perceptions about teaching, assessment and workload. The survey administrators report four common problems. First, response rates are low. This means that valid and reliable conclusions cannot be drawn from the data. Second, students seldom take the time to write comments. It is comments that provide the necessary substance for meaningful change. Third, the questions are usually focussed on teaching and teachers rather than learners and the learning experience. As a result, student evaluation is usually applied only to teachers’ annual reviews rather than to quality improvement of education. Fourth and as a consequence of the first three concerns, student evaluation rarely results in closing-the-loop. Closingthe- loop means that action is taken, the student feedback is applied to make meaningful changes and these improvements are clearly reported back to the students. This article reports what Bond University did to resolve these four problems of response rates, student comments, question content and application to reported quality improvement.
    Original languageEnglish
    Place of PublicationSydney
    PublisherAustralian Government Office for Learning and Teaching
    Number of pages8
    ISBN (Print)978-1-76028-243-1
    Publication statusPublished - 18 Nov 2015

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    Teaching
    evaluation
    learning
    student
    teacher
    workload
    semester
    university
    school
    education
    experience

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    Kinash, S., Naidu, V., Judd, M-M., Fleming, J., Nair, C. S., Santhanam, E., ... Tulloch, M. (2015). Case studies to enhance online student evaluation: Bond University – Surveying students online to improve learning and teaching. Sydney: Australian Government Office for Learning and Teaching.
    Kinash, Shelley ; Naidu, Vishendran ; Judd, Madelaine-Marie ; Fleming, Julie ; Nair, Chenicheri Sid ; Santhanam, Elizabeth ; Tucker, Beatrice ; Tulloch, Marian. / Case studies to enhance online student evaluation: Bond University – Surveying students online to improve learning and teaching. Sydney : Australian Government Office for Learning and Teaching, 2015. 8 p.
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    abstract = "Extract: One of the most sensible ways of improving learning and teaching is to ask the students for feedback. At the end of each teaching period (i.e. semester or term) all universities and many schools survey their students. Usually these surveys are managed online. Questions ask for student perceptions about teaching, assessment and workload. The survey administrators report four common problems. First, response rates are low. This means that valid and reliable conclusions cannot be drawn from the data. Second, students seldom take the time to write comments. It is comments that provide the necessary substance for meaningful change. Third, the questions are usually focussed on teaching and teachers rather than learners and the learning experience. As a result, student evaluation is usually applied only to teachers’ annual reviews rather than to quality improvement of education. Fourth and as a consequence of the first three concerns, student evaluation rarely results in closing-the-loop. Closingthe- loop means that action is taken, the student feedback is applied to make meaningful changes and these improvements are clearly reported back to the students. This article reports what Bond University did to resolve these four problems of response rates, student comments, question content and application to reported quality improvement.",
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    Kinash, S, Naidu, V, Judd, M-M, Fleming, J, Nair, CS, Santhanam, E, Tucker, B & Tulloch, M 2015, Case studies to enhance online student evaluation: Bond University – Surveying students online to improve learning and teaching. Australian Government Office for Learning and Teaching, Sydney.

    Case studies to enhance online student evaluation: Bond University – Surveying students online to improve learning and teaching. / Kinash, Shelley; Naidu, Vishendran; Judd, Madelaine-Marie; Fleming, Julie; Nair, Chenicheri Sid; Santhanam, Elizabeth; Tucker, Beatrice; Tulloch, Marian.

    Sydney : Australian Government Office for Learning and Teaching, 2015. 8 p.

    Research output: Book/ReportCommissioned reportResearchpeer-review

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    AU - Naidu, Vishendran

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    AU - Fleming, Julie

    AU - Nair, Chenicheri Sid

    AU - Santhanam, Elizabeth

    AU - Tucker, Beatrice

    AU - Tulloch, Marian

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    N2 - Extract: One of the most sensible ways of improving learning and teaching is to ask the students for feedback. At the end of each teaching period (i.e. semester or term) all universities and many schools survey their students. Usually these surveys are managed online. Questions ask for student perceptions about teaching, assessment and workload. The survey administrators report four common problems. First, response rates are low. This means that valid and reliable conclusions cannot be drawn from the data. Second, students seldom take the time to write comments. It is comments that provide the necessary substance for meaningful change. Third, the questions are usually focussed on teaching and teachers rather than learners and the learning experience. As a result, student evaluation is usually applied only to teachers’ annual reviews rather than to quality improvement of education. Fourth and as a consequence of the first three concerns, student evaluation rarely results in closing-the-loop. Closingthe- loop means that action is taken, the student feedback is applied to make meaningful changes and these improvements are clearly reported back to the students. This article reports what Bond University did to resolve these four problems of response rates, student comments, question content and application to reported quality improvement.

    AB - Extract: One of the most sensible ways of improving learning and teaching is to ask the students for feedback. At the end of each teaching period (i.e. semester or term) all universities and many schools survey their students. Usually these surveys are managed online. Questions ask for student perceptions about teaching, assessment and workload. The survey administrators report four common problems. First, response rates are low. This means that valid and reliable conclusions cannot be drawn from the data. Second, students seldom take the time to write comments. It is comments that provide the necessary substance for meaningful change. Third, the questions are usually focussed on teaching and teachers rather than learners and the learning experience. As a result, student evaluation is usually applied only to teachers’ annual reviews rather than to quality improvement of education. Fourth and as a consequence of the first three concerns, student evaluation rarely results in closing-the-loop. Closingthe- loop means that action is taken, the student feedback is applied to make meaningful changes and these improvements are clearly reported back to the students. This article reports what Bond University did to resolve these four problems of response rates, student comments, question content and application to reported quality improvement.

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    BT - Case studies to enhance online student evaluation: Bond University – Surveying students online to improve learning and teaching

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    Kinash S, Naidu V, Judd M-M, Fleming J, Nair CS, Santhanam E et al. Case studies to enhance online student evaluation: Bond University – Surveying students online to improve learning and teaching. Sydney: Australian Government Office for Learning and Teaching, 2015. 8 p.