Case studies to enhance online student evaluation: Australian Catholic University – Engaging students in feedback through executive leadership

Elizabeth Santhanam, Madelaine-Marie Judd, Beatrice Tucker, Vishendran Naidu, Shelley Kinash, Julie Fleming, Chenicheri Sid Nair, Marian Tulloch

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    Abstract

    Surveys conducted both routinely and ad hoc are increasingly implemented in higher education in many parts of the world as a means to collect student feedback (Harvey, 2003). Along with this upward trajectory in survey numbers and types is the often lamented decline in survey response rates (Palermo, 2004; Porter, Whitcomb, & Weitzer, 2004). A concern expressed by many stakeholder groups is that the data collected through surveys may be unreliable in the circumstances where there are not a statistically relevant number of survey responses. Consequently, practitioners in the broad field of quality assurance seek to develop and enhance student engagement in the survey processes (Palermo, 2004; Symons, 2006). This paper discusses some of the strategies that have been employed in an Australian university, and highlights the importance of executive leadership in promoting student engagement.
    Original languageEnglish
    Place of PublicationSydney
    PublisherAustralian Government Office for Learning and Teaching
    Number of pages8
    ISBN (Print)978-1-76028-246-2
    Publication statusPublished - 18 Nov 2015

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    Santhanam, E., Judd, M-M., Tucker, B., Naidu, V., Kinash, S., Fleming, J., ... Tulloch, M. (2015). Case studies to enhance online student evaluation: Australian Catholic University – Engaging students in feedback through executive leadership. Sydney: Australian Government Office for Learning and Teaching.