Benchmarking the Costs of Rework

Jim Smith, Peter Love, Heng Li

Research output: Chapter in Book/Report/Conference proceedingChapterResearchpeer-review

Original languageEnglish
Title of host publicationRelevant Research in Quality Management: An International Perspective
EditorsM Terviovski
Place of PublicationSydney, Australia
PublisherConcensus Books
Pages114-123
Edition2nd
Publication statusPublished - 1998

Cite this

Smith, J., Love, P., & Li, H. (1998). Benchmarking the Costs of Rework. In M. Terviovski (Ed.), Relevant Research in Quality Management: An International Perspective (2nd ed., pp. 114-123). Sydney, Australia: Concensus Books.
Smith, Jim ; Love, Peter ; Li, Heng. / Benchmarking the Costs of Rework. Relevant Research in Quality Management: An International Perspective. editor / M Terviovski. 2nd. ed. Sydney, Australia : Concensus Books, 1998. pp. 114-123
@inbook{c290ddcc62eb45799d10feda712fc844,
title = "Benchmarking the Costs of Rework",
author = "Jim Smith and Peter Love and Heng Li",
note = "Proceedings of the Second International and Fifth National Conference Research Conference on Quality Management ... organised by the Quality Management Research Unit, Dept. of Management, Monash University{"}.",
year = "1998",
language = "English",
pages = "114--123",
editor = "Terviovski, {M }",
booktitle = "Relevant Research in Quality Management: An International Perspective",
publisher = "Concensus Books",
edition = "2nd",

}

Smith, J, Love, P & Li, H 1998, Benchmarking the Costs of Rework. in M Terviovski (ed.), Relevant Research in Quality Management: An International Perspective. 2nd edn, Concensus Books, Sydney, Australia, pp. 114-123.

Benchmarking the Costs of Rework. / Smith, Jim; Love, Peter; Li, Heng.

Relevant Research in Quality Management: An International Perspective. ed. / M Terviovski. 2nd. ed. Sydney, Australia : Concensus Books, 1998. p. 114-123.

Research output: Chapter in Book/Report/Conference proceedingChapterResearchpeer-review

TY - CHAP

T1 - Benchmarking the Costs of Rework

AU - Smith, Jim

AU - Love, Peter

AU - Li, Heng

N1 - Proceedings of the Second International and Fifth National Conference Research Conference on Quality Management ... organised by the Quality Management Research Unit, Dept. of Management, Monash University".

PY - 1998

Y1 - 1998

M3 - Chapter

SP - 114

EP - 123

BT - Relevant Research in Quality Management: An International Perspective

A2 - Terviovski, M

PB - Concensus Books

CY - Sydney, Australia

ER -

Smith J, Love P, Li H. Benchmarking the Costs of Rework. In Terviovski M, editor, Relevant Research in Quality Management: An International Perspective. 2nd ed. Sydney, Australia: Concensus Books. 1998. p. 114-123