| Original language | English |
|---|---|
| Title of host publication | Proceedings of the Second International and Fifth National Research Conference on Quality Management |
| Editors | Mile Terziovski |
| Place of Publication | Melbourne |
| Publisher | Monash University |
| Pages | 112-124 |
| Publication status | Published - 8 Feb 1998 |
| Externally published | Yes |
Benchmarking the Costs of Poor Quality in Construction: A Case Study
Jim Smith, Peter Love, Heng Li
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Research › peer-review