Benchmarking the Costs of Poor Quality in Construction: A Case Study

Jim Smith, Peter Love, Heng Li

Research output: Chapter in Book/Report/Conference proceedingConference contributionResearchpeer-review

Original languageEnglish
Title of host publicationProceedings of the Second International and Fifth National Research Conference on Quality Management
EditorsMile Terziovski
Place of PublicationMelbourne
PublisherMonash University
Pages112-124
Publication statusPublished - 8 Feb 1998
Externally publishedYes

Cite this

Smith, J., Love, P., & Li, H. (1998). Benchmarking the Costs of Poor Quality in Construction: A Case Study. In M. Terziovski (Ed.), Proceedings of the Second International and Fifth National Research Conference on Quality Management (pp. 112-124). Monash University.