Benchmarking the Costs of Poor Quality in Construction: A Case Study

Jim Smith, Peter Love, Heng Li

Research output: Chapter in Book/Report/Conference proceedingConference contributionResearchpeer-review

Original languageEnglish
Title of host publicationProceedings of the Second International and Fifth National Research Conference on Quality Management
EditorsMile Terziovski
Place of PublicationMelbourne
PublisherMonash University
Pages112-124
Publication statusPublished - 8 Feb 1998
Externally publishedYes

Cite this

Smith, J., Love, P., & Li, H. (1998). Benchmarking the Costs of Poor Quality in Construction: A Case Study. In M. Terziovski (Ed.), Proceedings of the Second International and Fifth National Research Conference on Quality Management (pp. 112-124). Melbourne: Monash University.
Smith, Jim ; Love, Peter ; Li, Heng. / Benchmarking the Costs of Poor Quality in Construction: A Case Study. Proceedings of the Second International and Fifth National Research Conference on Quality Management. editor / Mile Terziovski. Melbourne : Monash University, 1998. pp. 112-124
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Smith, J, Love, P & Li, H 1998, Benchmarking the Costs of Poor Quality in Construction: A Case Study. in M Terziovski (ed.), Proceedings of the Second International and Fifth National Research Conference on Quality Management. Monash University, Melbourne, pp. 112-124.

Benchmarking the Costs of Poor Quality in Construction: A Case Study. / Smith, Jim; Love, Peter; Li, Heng.

Proceedings of the Second International and Fifth National Research Conference on Quality Management. ed. / Mile Terziovski. Melbourne : Monash University, 1998. p. 112-124.

Research output: Chapter in Book/Report/Conference proceedingConference contributionResearchpeer-review

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AU - Love, Peter

AU - Li, Heng

PY - 1998/2/8

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EP - 124

BT - Proceedings of the Second International and Fifth National Research Conference on Quality Management

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Smith J, Love P, Li H. Benchmarking the Costs of Poor Quality in Construction: A Case Study. In Terziovski M, editor, Proceedings of the Second International and Fifth National Research Conference on Quality Management. Melbourne: Monash University. 1998. p. 112-124