TY - JOUR
T1 - An application of the mentoring framework to investigate the effectiveness of mentoring programs between industry mentors and student mentees in hospitality
AU - Scerri, Madalyn
AU - Presbury, Rajka
AU - Goh, Edmund
N1 - Publisher Copyright:
© 2020
PY - 2020/12
Y1 - 2020/12
N2 - This research examines the perceptions of alumni mentors working in the hospitality industry, along with hospitality students as mentees, through a four-stage mentoring program framework: initiation; goals and action plans; cultivating the relationship; and evaluating the relationship. Industry alumni mentors and student mentees from a leading hotel management school at an Australian university were selected to provide a rich illustration of the mentoring program. Data were collected through interviews of 48 mentees and 14 industry mentors (response rate of 45%). The findings illustrate that mentoring relationships enable mentees to build knowledge and skills, develop networking opportunities and build confidence. The application of the four-stage mentoring program framework provides several theoretical and applied contributions. Namely, a formal matching process enhances the initiation of a mentoring program, preparation and goal setting sets the stage for positive relationships, emotional and professional support cultivates commitment to mentoring relationships, and a mentoring program allows for valuable self-reflection.
AB - This research examines the perceptions of alumni mentors working in the hospitality industry, along with hospitality students as mentees, through a four-stage mentoring program framework: initiation; goals and action plans; cultivating the relationship; and evaluating the relationship. Industry alumni mentors and student mentees from a leading hotel management school at an Australian university were selected to provide a rich illustration of the mentoring program. Data were collected through interviews of 48 mentees and 14 industry mentors (response rate of 45%). The findings illustrate that mentoring relationships enable mentees to build knowledge and skills, develop networking opportunities and build confidence. The application of the four-stage mentoring program framework provides several theoretical and applied contributions. Namely, a formal matching process enhances the initiation of a mentoring program, preparation and goal setting sets the stage for positive relationships, emotional and professional support cultivates commitment to mentoring relationships, and a mentoring program allows for valuable self-reflection.
UR - http://www.scopus.com/inward/record.url?scp=85090161588&partnerID=8YFLogxK
U2 - 10.1016/j.jhtm.2020.08.010
DO - 10.1016/j.jhtm.2020.08.010
M3 - Article
SN - 1320-5161
VL - 45
SP - 143
EP - 151
JO - Journal of Hospitality and Tourism Management
JF - Journal of Hospitality and Tourism Management
ER -