A Diary Investigation of Daily Emotions, Emotional Display, and Leaders’ Authenticity in a Cohort of City Traffic Police

Muhammad Ali Asadullah, Usman Abdullah, Ahmad Siddiquei

Research output: Chapter in Book/Report/Conference proceedingChapterResearchpeer-review

Abstract

In this chapter (Chapter 2), Muhammad Ali Asadullah, Usman Abdullah, and Ahmad Siddiquei report on the findings of a daily diary study they conducted in the context of a Pakistani police department. In their research, the authors sought to investigate the effects of positive and negative emotion on three dimensions of emotional labor (surface-acting, deep-acting, and genuine emotions) and their subsequent impact on both leader and follower perceptions of authenticity. In this study, 69 police officers completed diary entries twice daily - at the beginning and end of their shifts - over two working days, where they reported their emotions (using the PANAS, Watson, Clark, & Tellegan, 1988) and emotional labor (using scales developed by Grandey, 2003, and Kruml & Geddes, 2000). Both the participants and their superior officers then rated their leadership authenticity (using the scale developed by Walumbwa, Avolio, Gardner, Wernsing, & Peterson, 2008). The results were that, while negative emotions were found to link to deep-acting and surface-acting to selfperceptions of authenticity, both deep-acting and genuine emotion were found to relate to self-perceptions of authenticity.
Original languageEnglish
Title of host publicationEmotions and Leadership
EditorsNeal M. Ashkanasy, Wilfred J. Zerbe, Charmine E. J. Hartel
Place of PublicationBingley
PublisherEmerald Group Publishing Limited
Chapter2
Pages21-45
Number of pages24
ISBN (Electronic)978-1-83867-203-4
ISBN (Print)978-1-83867-202-7
DOIs
Publication statusPublished - Jul 2019

Publication series

NameResearch on Emotion in Organizations
PublisherEmerald Publishing Limited
Volume15

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Asadullah, M. A., Abdullah, U., & Siddiquei, A. (2019). A Diary Investigation of Daily Emotions, Emotional Display, and Leaders’ Authenticity in a Cohort of City Traffic Police. In N. M. Ashkanasy, W. J. Zerbe, & C. E. J. Hartel (Eds.), Emotions and Leadership (pp. 21-45). (Research on Emotion in Organizations; Vol. 15). Bingley: Emerald Group Publishing Limited. https://doi.org/10.1108/S1746-979120190000015002