A case for information security awareness (ISA) programmes to protect global information, innovation and knowledge resources

The global diffusion of new technology, the increasing use of Web 2.0 networking and cloud
computing have enable organisations to exchange significant amounts of information and knowledge. The
successful transfer of knowledge and innovation has become critical to organisational competitiveness and
survival. However, increased connectivity and unrestricted information sharing has rendered global
organisations vulnerable to cyber-threats capable of breaching databases and restricted information. As
cyber-attacks have become increasingly successful, organisations have invested more into cybersafeguards
to protect intellectual property and strategic data. Often absent in this strategic equation is the
dissemination of knowledge to employees regarding the impact of cyber-attacks and how to protect
informational resources. Research demonstrates that cyber-attacks are deterred and mitigated by the use
of information security awareness (ISA) programmes. This paper discusses key components recommended for a viable ISA programme for global organisations seeking to educate their employees on
the due care to protect knowledge resources and intellectual property.