What does the new patient charter mean for general practice?

Press/Media: Expert Comment

Description

The updated Charter outlines seven fundamental patient rights: 

  • Access
  • Safety
  • Respect
  • Partnership
  • Information
  • Privacy
  • Give feedback

 The Charter is embedded within the National Safety and Quality Health Service (NSQHS) Standards that must be met by all hospitals and providers of acute health services for accreditation.
 
But what does it mean for general practice?

Subject

Australian Charter of Healthcare Rights

Period8 Aug 2019

Media contributions

1

Media contributions

  • TitleWhat does the new patient charter mean for general practice?
    Degree of recognitionNational
    Media name/outletNews GP
    Media typeWeb
    CountryAustralia
    Date8/08/19
    DescriptionReleased in 2008, the original Australian Charter of Healthcare Rights (the Charter) was developed by the Australian Commission on Safety and Quality in Healthcare (ACSQH) to inform patients about what they can expect when receiving care within the Australian healthcare system.

    This week saw the release of the Charter’s second edition, which has been updated to incorporate some of the changes in the healthcare space over the past decade.

    ‘We reviewed the Charter … to ensure it reflected what the wider community believe are their appropriate healthcare rights in today’s landscape, and to clarify areas that required further explanation,’ ACSQH Chair Professor Villis Marshall said.

    Speaking at Thursday’s launch of the Charter, health advocate Luke Escombe described the Charter as ‘a vision of a new kind of healthcare provision in the 21st century’.

    The updated Charter outlines seven fundamental patient rights:

    Access
    Safety
    Respect
    Partnership
    Information
    Privacy
    Give feedback
    The Charter is embedded within the National Safety and Quality Health Service (NSQHS) Standards that must be met by all hospitals and providers of acute health services for accreditation.

    But what does it mean for general practice?
    Producer/AuthorAmanda Lyons
    PersonsMark Morgan