Media coverage
1
Media coverage
Title RESEARCH: APOLOGIZING TO CUSTOMERS AFTER PRODUCT FAILURES CAN ENCOURAGE REPURCHASE, STAVE OFF LAWSUITS Media name/outlet States News Service Country/Territory United States Date 7/09/21 Persons Rajat Roy
RESEARCH: APOLOGIZING TO CUSTOMERS AFTER PRODUCT FAILURES CAN ENCOURAGE REPURCHASE, STAVE OFF LAWSUITS
Press/Media: Expert Comment