‘Nudge’ letters to take supportive tone following RACGP push

Press/Media: Expert Comment

Description

More than 1000 GPs who were sent a letter regarding musculoskeletal diagnostic imaging requests are set to receive a more educative follow-up.

While he agrees that low-value imaging is wasteful and can actually be harmful, he told newsGP an educational approach is important – and something the nudge-letter approach is lacking.
 
‘The problem with nudge letters is they are poorly targeted based on volume of testing, not appropriateness of testing,’ he said. ‘So there’s not much specific learning involved in receiving a nudge letter.
 
‘Whereas if you use computer decision support or a guideline, then the act of following or thinking about that prompt or thinking about the content of the guideline is something that you learn from and can apply in the future.

Subject

Nudge Letters

Diagnostic Imaging

Period5 Nov 2020

Media contributions

2

Media contributions

  • Title‘Nudge’ letters to take supportive tone following RACGP pus
    Degree of recognitionNational
    Media name/outletNewsGP
    Media typeWeb
    CountryAustralia
    Date5/11/20
    DescriptionMore than 1000 GPs who were sent a letter regarding musculoskeletal diagnostic imaging requests are set to receive a more educative follow-up...


    Associate Professor Mark Morgan, Chair of the RACGP Expert Committee – Quality Care (REC–QC), welcomed the DoH’s decision to accept the college’s input.

    While he agrees that low-value imaging is wasteful and can actually be harmful, he told newsGP an educational approach is important – and something the nudge-letter approach is lacking.

    ‘The problem with nudge letters is they are poorly targeted based on volume of testing, not appropriateness of testing,’ he said. ‘So there’s not much specific learning involved in receiving a nudge letter.

    ‘Whereas if you use computer decision support or a guideline, then the act of following or thinking about that prompt or thinking about the content of the guideline is something that you learn from and can apply in the future.

    PersonsMark Morgan
  • Title‘Nudge’ letters to take supportive tone following RACGP push
    Degree of recognitionNational
    Media name/outletNews GP
    Media typeWeb
    CountryAustralia
    Date5/11/20
    DescriptionMore than 1000 GPs who were sent a letter regarding musculoskeletal diagnostic imaging requests are set to receive a more educative follow-up....
    Professor Mark Morgan, Chair of the RACGP Expert Committee – Quality Care (REC–QC), welcomed the DoH’s decision to accept the college’s input.

    While he agrees that low-value imaging is wasteful and can actually be harmful, he told newsGP an educational approach is important – and something the nudge-letter approach is lacking.

    ‘The problem with nudge letters is they are poorly targeted based on volume of testing, not appropriateness of testing,’ he said. ‘So there’s not much specific learning involved in receiving a nudge letter.

    ‘Whereas if you use computer decision support or a guideline, then the act of following or thinking about that prompt or thinking about the content of the guideline is something that you learn from and can apply in the future.
    Producer/AuthorAnastasia Tsirtsakis
    PersonsMark Morgan