Title Do customers want convenience store pharmacies? Degree of recognition National Media name/outlet Australian Journal of Pharmacy Media type Web Country Australia Date 13/08/19 Description A convenience store stakeholder is urging Australia to look towards the Japanese experience and allow dispensing and health consults in the channel
Following a report in Fairfax Media over the weekend and a response by Pharmacy Guild national president George Tambassis, Jeff Rogut, CEO of the Australasian Association of Convenience Stores, has restated that consumers want pharmacies in these stores.
On Saturday, he told The Sydney Morning Herald and The Age that “When we do surveys of our customers, pharmacy ranks up there with things like postal services as one of the top items they would like to see in a convenience store”.
“The reason why is because of the extended hours, the ability to park easily, get in and out quickly and do all the things they want to do … it would save them time and be more convenient.”
And Dr Mark Morgan, Chair of the RACGP Expert Committee – Quality Care (REC-QC) told newsGP that as long as patient safety was not compromised, pharmacy deregulation could increase choice and access, and thus be a positive step for consumers.
“My view is that pharmacists are best engaged as part of GP-led primary care teams providing medication education for patients, dispensing expertise and working with GPs on medication governance,” he said.
“I would like to see a defined role for pharmacy assistants so they are not serving up pseudo-medical advice to sell products of little benefit.”
Producer/Author Megan Haggan, Australian Journal of Pharmacy Persons Mark Morgan